Jul 14

Inspector Pumphead’s Classroom: Graywater vs. Sewage Water

Inspector Pumphead is lecturing on wastewater

Welcome to Inspector Pumphead’s Classroom! In this series, I will discuss various aspects of pumps, pumping technology and the pump industry. I’m here to school you on pumps. So pull up a chair, open up your notebook and grab a pen – it’s time for class!


Graywater or effluent is “used” water that does not touch any urine or fecal matter. Most of the water fixtures in your home will produce graywater. Sinks, washing machines, laundry discharge, shower water – all of that is considered graywater. Different pump types are capable of handling graywater and the solids therein; in a general sense, effluent pumps, sump pumps and dewatering pumps are capable of handling graywater. While we always recommend that you purchase a pump matched specifically to your application, there is some crossover. A good example is the Zoeller 53-0001 Mighty Mate which is listed as an effluent pump but can also be used for general dewatering applications.

A good rule of thumb to remember is that effluent pumps are capable of handling up to ¾” solids.  This is good because things such as soap scum, oil, grease, laundry detergent residue and other particulates often accumulate in the wide variety of water fixtures that produce graywater.

Sewage, by contrast is typically only produced in toilets, at least at the residential level. Sewage is defined as any used water which is touched by human waste like urine and fecal matter. Unlike graywater, which is recycled through usable systems, sewage water is exported for treatment. This exported sewage can go to either a septic tank or a city sewer line. 

As would be expected, you need a sewage pump to pump sewage out of your home or building if you do not have a gravity line. Sewage pumps are built to handle and transport 2” diameter waste solids. Grinder pumps are a subcategory of sewage pumps equipped with a cutting system that chops waste solids into a fine slurry for higher head export. Unlike the crossover effect with effluent pumps,sewage and grinder pumps should really only be used for sewage water.

So if you didn’t know before, you now know the difference between graywater and sewage water and what type of pump you need for each. Knowing is half the battle – that’s the promise of Inspector Pumphead’s classroom baby!

Pump Products applications engineers are standing by to help you find the right pump, as well as to provide price quotes, availability and shipping information. Call our toll free number 1-800-429-0800.

Jul 13

Inspector Pumphead Recommends: Top 5 Best Selling Pumps!

Summer is here and I, Inspector Pumphead, sincerely hope that you are enjoying it. Whether you prefer going to the beach, taking a family trip or catching a baseball game, summer is a great time to get outdoors and get out of your routine. What are your favorite summer activities? Let us know in the comments!

Inspector Pumphead recommends these five pumps!

As for me, I think you all know what I love most about summer: pumps! Of course, pumps are my favorite thing about any season, but I digress. Reliability and performance are a must for any pump, especially if you are going to be away from your home for an extended period of time. That’s why I’ve decided to put together this list of our top five bestselling pumps of the summer, to help you find the right product so you can take that summer vacation with no worries.

You will read about our best selling pumps such as, grinder pumps to turn your sewage into a fine slurry for export, our best irrigator pump for lawn sprinkling/general irrigation and a convenient best selling pump for wet bars.  The gang’s all here, so dive into this list and find the right bestseller for your application.

I’ve also created a highlight video using VideoScribe! Check it out here:

The Top Five

Zoeller 202-1000 (Grinder Pump)

Zoeller 202-1000

The Zoeller Qwik Jon 202 Ultima pump is one of the most popular sewage system grinders on the market. The package includes the grinder pump itself and a container tank in a pre-assembled configuration. It is compact and easy to install – a perfect mini-system for isolated or outdoor areas such as basements, cabins, workshops, garages, pool houses, etc.

Liberty LSG202M

Liberty LSG202M (Grinder Pump)

The Liberty LSG202M is a manual pump and part of Liberty’s famous “Omnivore” series of grinder pump. It features Liberty’s famous “V-Slice” cutting technology to provide up to 108 alternate cuts per revolution, reducing waste solids to a fine slurry for higher head export. Solids such as tissues, plastic wipes and thin rags are easily cut down by the powerful cutter.

Goulds GT15

Goulds GT15 (Centrifugal Pump)


The Goulds GT15 is one of the company’s famous IRRI-GATOR pump. It’s perfect for lawn-sprinkling applications, so it’s no surprise this is our best selling irrigation pump of summer. The GT15 can also be used for general irrigation, water transfer and dewatering applications. The pump is self-priming up to 25 feet and features an easily-serviced back pullout design.

Myers MUSP125

Myers MUSP125 (Utility Sink Pump)

The Myers MUSP125 is a versatile drain pump built for wet bars, laundry sinks and utility sinks. It is compact, lightweight and easy to both install and service. For more detailed information on this pump, click here.

Zoeller 53-0001

Zoeller 53-0001 (Effluent Pump)

And here we have our number one seller, one of the ‘mightiest’ pumps in our catalog, the Zoeller 53-0001 Mighty Mate.  This pump is truly “The King of Pumps” at least so far this summer. The 53-0001 is a basic cast iron dewatering pump and is popular for its simplicity, reliability and effective performance. It is designed primarily for residential and light commercial usage.

So there you have it, our top five pumps! Call us now at 1-800-429-0800 to discuss these bestsellers or other products with one of our highly-trained application engineers.  You can also visit us at Pumpproducts.com for all your pump and part needs!

Pump Products application engineers are standing by to help you find the right pump, as well as to provide price quotes, availability and shipping information. Call our toll free number 1-800-429-0800.

Jul 11

Inspector Pumphead’s Quick Tips: Pullout Design for Goulds Irrigator Pumps

Inspector Pumphead has a tip for you!

Here’s another edition of everyone’s favorite sem-recurring content feature: Inspector Pumphead’s Quick Tips!

In this space, I, Inspector Pumphead from Pump Products, will be sending out friendly reminders and dispensing basic tips for ordering, maintaining and servicing pumps. The Inspector is in and here to help!

Tip: Pumps with a back pullout design are easier to clean, service and repair.

You may have noticed that some of our centrifugal pumps, such as the Goulds IRRI-GATOR, are listed as having a “back pullout” or “pullout design.” This simply means that the rotating assembly of the pump can be pulled out of the volute or pump casing without disturbing the piping. As noted above, this makes cleaning those areas of the pump (including parts such as bearings, shaft seals, etc.) much easier. Quick disassembly can also be beneficial if you need to perform any maintenance. This can save you a lot of time, money and headaches.

Pump Products applications engineers are standing by to help you find the right pump, as well as to provide price quotes, availability and shipping information. Call our toll free number 1-800-429-0800.

Jul 07

Inspector Pumphead’s Quick Tips: Save on Insurance with A Backup Sump Pump

Inspector Pumphead has some advice

Welcome back to everyone’s favorite semi-recurring content feature: Inspector Pumphead’s Quick Tips!

In this space, Inspector Pumphead from Pump Products will be sending out friendly reminders and dispensing basic tips for pump handling and maintenance.  The Inspector is in and here to help!

Tip: A backup sump pump could earn you a discount on your insurance.

If you are a homeowner, you probably know that standard homeowners’ insurance does not cover a flooded basement, nor does flood insurance. Naturally, this can cause quite the headache for those of us who live in flood-prone areas, especially during certain seasons. Unfortunately, many people assume they are covered until the flooding actually happens and then they have to deal with a reticent insurance company.

If you own a sump pump, however, there is a specific rider that could help: the “Back Up of Sewer, Drain and Sump Pump Coverage” rider or HO-208. This specific rider could potentially cover damage up to $10,000 if a sump pump does not activate due to power failure. Some insurance companies even offer discounts if you have a battery backup sump pump!

Of course, the ability to obtain a discount will be dependent on your insurance company and its policies.  Even if you can’t get a discount, a battery backup sump pump might well be worth the cost. Consider the stuff you have in your basement – furniture, electronics, old family heirlooms – and the relative value of all that stuff. We have heard stories of people having $30,000 worth of stuff in their basement and having it damaged due to flooding. A backup sump pump is a bargain in comparison.

Pump Products applications engineers are standing by to help you find the right pump, as well as to provide price quotes, availability and shipping information. Call our toll free number 1-800-429-0800.

Jul 07

Inspector Pumphead’s Classroom: Training with Ion Technologies

Welcome to Inspector Pumphead’s Classroom! In this series, I will discuss various aspects of pumps, pumping technology and the pump industry. I’m here to school you on pumps! I will also share stories about the intense training that my disciples, as well as my application engineers, received. Many manufacturers often send representatives to help our staff better understand certain products and how they can help the customer. 

Inspector Pumphead is ready to teach

So pull up a chair, open up your notebook and grab a pen – it’s time for class!

Training With Ion Technologies

Pump Products staff recently attended a training seminar with a representative from Ion Technologies. Ion is one of Pump Products newest manufacturing partners and this session allowed our application engineers, marketing and web staff gain a better understanding of the strengths and features of certain Ion products.

Ion Rep Carla gave an informative presentation on both the history and current efforts of the company. Ion originally began as a switch manufacturer for other companies, eventually moving into manufacturing pumps and systems.  Ion created a distinctive bell-shaped switch that Ion is still currently known for.

Ion float with sensor technology

Despite the appearance, these are not diaphragm switches. The Ion switch uses the same technology found in post office scales to measure pressure and water levels. Since the detection technology is built into the switch, it does not need the room to swing like other tethered switches, instead it simply hangs straight down. A piggyback switch with an alarm is also available. When the water level reaches 6”, the switch activates the pump. If the water reaches 8 ½”, the alarm will activate.

In many ways, the switches are still Ion’s signature but they have greatly expanded their range of products. The training session concentrated specifically on Ion’s line of basement sump pumps, which are some of the most popular Ion products, specifically the StormPro series.

Ion representative Carla with showing the products

Sump Pumps and Backups

StormPro sump pumps are powerful but compact, better to fit on the floor of a basin. Built for basic sump and dewatering applications, StormPro pumps are made of cast iron and stainless steel and include a thermoplastic vortex impeller for passing solids. The StormPro series is a solid, easy to install residential pump.

One of the most interesting pieces on display was the Sumpro battery backup system. Instead of using an additional pump with a battery, the primary pump plugs into the inverter box which is connected to a wall outlet. The inverter takes the current and charges the battery, which only kicks on when the power cuts out. This ensures that your primary pump can pump at its true capacity for the full battery life of (9 to 12 hours). Ion also sells stands to keep the inverter dry. Different battery brands can also be inserted into the inverter box as long as they fit.

Application engineer Lee checks out the Ion Genesis

A more traditional duplex backup system with two pumps was also featured, as was the Ion Genesis controller. Carla stressed that while many residential customers preferred the convenience of an all-in-one system, the different parts of the system are available for a la carte purchase as well. It all comes down to customer preference. Ion also features a 3-year warranty from the date of manufacture for most of its products.

“We almost never have a problem with the warranty process,” Carla said. “If an issue comes up, we make sure to take care of our customers.”

Ion products are well-made and come with extensive warranties

It was an informative session that helped Pump Products application engineers better understand the products of a partner and be able to communicate those benefits to customers. Many more sessions like this will be held in the future. It’s all about increasing knowledge and improving customer service.

Pump Products applications engineers are standing by to help you find the right pump, as well as to provide price quotes, availability and shipping information. Call our toll free number 1-800-429-0800.

Jul 05

Inspector Pumphead Recommends: AMT Model 12SP10C-3P Chemical Transfer Pump

Welcome back to another edition of Inspector Pumphead Recommends! In this column, I will show my skills and experience as an Inspector to highlight and explain the features, specifications and benefits of specific pump models. The pump that is featured here might be a best-seller, be seasonally appropriate or have unique features that set it apart from other pumps of a similar type.

Inspector Pumphead recommends AMT

In today’s edition of “Inspector Pumphead Recommmends” I will be highlighting the AMT 12SP10C-3P self-priming cast iron chemical pump. AMT is a great brand for pumps used at job sites and they carry many other centrifugal chemical pumps.

What is a Chemical Pump?

A chemical pump is simply a pump that is is able to transport or process chemicals in addition to water and wastewater. This is due to the special construction of the pump which is resistant to corrosion or the other ill effects often caused by chemical substances. Keep in mind that these pumps can’t pump any old universal chemical. As with any other pump, they are built to precise specifications and can handle certain applications.

For instance, the AMT 12SP10C-3P is not to be used with petroleum based liquids. But it is still one of the best chemical pumps on the market.


AMT 12SP10C-3P

This AMT pump is referred to as a general transfer chemical pump and is specifically designed specifically for commercial and industrial applications. The main applications are high volume liquid transfer, wastewater drainage and chemical processing. This pump can often be found in factories, refineries and chemical processing plants.

The AMT 12SP1C-3P can handle liquids with specific gravities up to 1.3 Specific gravity, telling you the density of the liquid. It is the ratio of the density of substance to the density of the reference substance, which in the case of liquids is water. To put it more simply, the specific gravity measures how dense the desired liquid or chemical is, as compared to water at 4° C.

Specific gravity can vary depending on temperature and pressure so the sample substance and the reference substance should be compared with the same conditions. Some common liquid substances with a specific gravity of 1.3 or less include acetylene, ethanol, crude oil, natural gasoline and sea water. The AMT will handle those liquids and many others. For temperature, it can handle fluids ranging from 40° F to 180° F.


Here’s the performance curve for all AMT self-priming centrifugal pumps:

The 12SP series can reach a maximum capacity of approximately 85 GPM and a maximum head of about 60 ft. TDH.


Naturally, any chemical pump will feature rugged construction, in this case a cast iron casing with seals made of EPDM (ethylene propylene diene monomer) rubber and EPR (ethylene propylene rubber) seals. The dual volute is built to handle working pressures up to 125 PSI and reduces radial load on the motor. The impeller is self-cleaning and clog resistant and can handle ⅜” diameter semi-solids. The dual cycle NEMA 56J motors have stainless steel shafts.

A built-in check valve adds to the convenience and allows self-priming up to 20 ft. after the initial prime. A back pullout design also allows for easy service, maintenance and cleaning. This is an impressively designed pump that will be able to move wastewater or chemicals for your application.

Pump Products applications engineers are standing by to help you find the right pump, as well as to provide price quotes, availability and shipping information. Call our toll free number 1-800-429-0800.

Jun 29

Inspector Pumphead Recommends: Goulds Model WE0511H Effluent Pump

The Goulds WE0511H is an excellent choice if you are looking for an effluent pump. This pump can move effluent (or graywater) in residential or light commercial settings. It was specifically designed for on-site wastewater treatment in multi-unit dwellings with expansive systems.

Inspector Pumphead recommends Goulds

Think farms, trailer parks, motels, schools and hospitals. Basically, any site that involves a large number of people using the system everyday. The Goulds WE0511H can transport effluent containing up to ¾” non abrasive solids. It is a heavy duty pump at approximately 70 lbs.


Goulds effluent pumps are known for sturdy, well-designed construction and this model is no exception. The volute is rugged class 30 gray cast iron for extra protection. Specifically, the cast iron is thick enough to withstand 1.5 times (!) the shut-off pressure that could potentially be produced by the largest available impeller for the pump. Now that’s rugged.

The shaft is stainless steel with a threaded design and the fasteners are 300 series stainless steel. The cast iron impeller is a semi-open type with pump out vanes that distribute potential contaminants to prevent clogging. The mechanical seal has two sealing silicon carbide faces and BUNA-N elastomers for containment.

Extra special construction is particularly important for submersible effluent pumps because of the potentially corrosive effects of being submerged in and pumping out wastewater for extended periods of time. The construction of the Goulds WE0511H ensures that the pump will avoid damage and perform for the life of the pump. In fact, while the pump is meant to be run continuously submerged, it can also be run dry for intermittent periods.

Naturally, such a pump will need to be able to withstand certain temperatures and the Goulds WE0511H can withstand continuous water temperatures up to 104° F.


The curve for all models in the series is shown below:


The WE0511H can reach capacities up to 80 GPM and a maximum head of 45 ft. TDH.

Breakdown Diagram


Part Options

Other options for certain parts and/or configuration are available for this pump. Be sure to choose the best available option according to your specific application needs, such as the size of a system or the type of job.

Options include:

–Silicon bronze impeller
–Mechanical seal faces of silicon carbide/tungsten carbide
–The power cable length (20 ft. is standard)

These options ensure that you can use the Goulds WE0511H to its best performance ability to suit your effluent pumping application.

Pump Products applications engineers are standing by to help you find the right pump, as well as to provide price quotes, availability and shipping information. Call our toll free-number 1-800-429-08900.

Jun 27

Inspector Pumphead Recommends: Little Giant Model 554401 Condensate Pump

Pump Products recommends the Little Giant 554401 Condensate return pump. This is a great pump ideal for transferring condensate without a gravity drain. “Condensate” in this case refers to the water drippings that tend to form and accumulate in a system or mechanism that evaporates water. Have you ever noticed the little drops of water on the back of your window air conditioning unit? That’s condensate.

Inspector Pumphead recommends Little Giant

A little condensate generally isn’t a big deal, but left untended over time, the accumulation can cause serious damage by way of corrosion. Corrosion is bad for any system. Corrosion is for the birds I say!

That is why an automatic condensate return pump might be a prudent choice for your system. These pumps work to move condensate out of an area that has no access to a gravity drain. The pump collects the condensate and moves it. Other Little Giant condensate return pumps are available.

The Little Giant 554401 may be the ideal choice for you. It is a small, compact and lightweight, making it ideal for fitting in specific installations. Being part of Little Giant’s vaunted VCMA-15 series, this pump is designed for the automatic collection and removal of condensate from air conditioners, refrigerators and dehumidifiers. The collection tank can hold up to ½ gallon of condensate water. Once the water is collected in the tank it can then be exported by the pump out to the city water line.

Built with a vertical centrifugal design, this pump is lightweight (6 lbs.) and compact for easy installation in or near an existing condensate system.

Other features:

  • –Automatic start/stop operation
  • –Solid polymer float
  • –Safety overflow switch
  • –3/8″ O.D. barbed discharge adapter w/ built-in check valve
  • –3 inlet openings
  • –Thermally protected/fan-cooled motor
  • –Built-in wall mount tabs
  • –6 ft. cable


Performance Curve


For piping, you should run flexible pipe from the evaporator drain into one of three pump inlets. The inlet piping should be fixed at a sloped angle into the tank so gravity will take effect. The pipe should also extend 1 to 3 inches into the tank so that it won’t interfere with proper float operation.

The outlet pipe should extend straight up as high as necessary (within the TDH rating of the pump). From the high point, the discharge line should slope downward to a point above the drain area and then to a point below or level with the bottom of the condensate unit. If you can’t slope the discharge line down, you can try making an inverted U trap above the pump at its highest point. Flexible tubing can also be used (instead of pipe) for both the inlet and outlet.

All in all, this is a very good pumping option for a system that produces condensate. In addition to air conditioning or refrigerating, it can also be used for a high efficiency oil and gas-fired condensing furnace and condensing boiler equipment.

Pump Products applications engineers are standing by to help you find the right pump, as well as to provide price quotes, availability and shipping information. Call our toll-free number 1-800-429-0800.

Jun 22

Inspector Pumphead’s FAQ: Credit Card Info and Returns

Welcome to Inspector Pumphead’s Frequently Asked Questions! In this feature, I will be answering some of the most common questions we get on a specific topic. Some of this information may be available elsewhere on our site, but hopefully the FAQ category will act as a convenient one-stop source. 

The Inspector is ready to answer your questions

In this edition we will discuss web security on PumpProducts.com, return information and the warranty process.

Q: What do you do with my credit card information?

A: We use it to buy a lot of cool stuff for ourselves. If you see a credit card charge from Entertainment 720, that’s us buying cool stuff for our office, including: comfortable chairs and couches, tablets, high tech speaker systems, a big screen LCD TV,  designer clothes…

Haha, I’m just kidding! Old Pumphead got you good, huh?

In all seriousness folks, credit cards get encrypted so that not even our salesmen can read the numbers once they type it into our system. That’s why sometimes a salesmen will ask for you to repeat the number over the phone. This is to ensure that your information remains safe and secure from potential threats.

Q: I need to return my pump, what do I do?

A: Our full terms of sale and return policy is here, and I highly encourage you read the full version to get the relevant details. The bottom line is you can return uninstalled and unopened merchandise within 30 days of the receipt for a full refund (minus shipping if the original order included free shipping). Uninstalled and opened products are subject to a restocking fee to cover examining, cleaning and testing the product, as well as the cost of the product taking up space on our shelves.

Q: So I can’t get a full refund if I install the pump? How am I supposed to know if it works?

A: The returns policy specifically covers instances where the customer, for whatever reason, simply no longer needs or wants the pump. This sometimes happens when conditions at a job location changes or if someone ordered the pump as a backup option. If the pump is installed and is not working properly, the situation becomes a warranty issue.

Q: Okay, so how does the warranty process work?

A: Warranties are serviced by the manufacturer of the pump. Pump Products has dedicated service representatives to handle warranty claims.

The first step, however, will be to contact the manufacturer directly to try and troubleshoot any issues. Often we find that suspected issues with a pump are actually problems with another aspect of a system. Clogged pipes in particular are a common problem.

If the pump continues to to give you problems despite the troubleshooting, then we can start the warranty process. Call us at 1-800-429-0800 and one of our representatives will contact the manufacturer and start the paperwork. The process can sometimes take a few business days while the manufacturer evaluates the claim. If the claim is granted, you will be getting a new working replacement pump of the type you originally ordered. A new pump is not sent out until warranty is granted by the manufacturer.

Pump Products applications engineers are standing by to help you find the right pump, as well as provide price quotes, availability and shipping information. Call our toll free number 1-800-429-0800.

Jun 21

Inspector Pumphead’s Classroom: Training with Franklin Electric

Some stylish application engineers examining the reading material

Representatives from Franklin Electric swung by the Pump Products office on Tuesday, June 20 for a training session with the company application engineers, marketing team and administrative staff. The session was part of an ongoing effort to ensure that Pump Products employees have a thorough understanding of the pumps the company sells and to ensure that all employees can communicate those intricacies to customers. Proper pump sizing is the most critical function for any pump distributor. A customer should be able to rest easy knowing that he or she will receive the right pump for their specific application.

The session focused specifically on the features, uses and benefits of Red Lion well pumps. Franklin recently acquired Red Lion and is positioning its wide range of pumps as a dominant force in the domestic pump market. Tim, a Franklin Electric sales manager specializing in HVAC and outdoor pumps, gave a thorough and detailed presentation on groundwater and the various types of well pumps, including shallow well, deep well and convertible.

He also laid out the construction type and features of each type of pump. For instance, many models will include pipe packages and/or control panels. “The [Red Lion] pump packages are very convenient for homeowners because a lot of the necessary components come included with no additional purchase,” according to Tim. “It’s essentially ‘turn key’ operation.”

The team took detailed notes

Pump Products employees were free to ask questions, make suggestions and discuss the various options for each pump. It was a fruitful dialogue that will hopefully help all members of the Pump Products team help customers choose the best possible pump. The team was also able to broach the idea of a streamlined warranty process which could potentially save all parties time and money.

“We’ve done a few of these training sessions and I think that this one might have been the most helpful,” according to applications engineer Nick. “It wasn’t just about how to push product but to actually think about the best way to inform customers.”

“It was really interesting to learn about the different types of well pumps,” says videographer Mike.

For more information on Red Lion well pumps or any other products, be sure to call and speak to one of our application engineers today at 1-800-429-0800.

Adverts for Little Giant and Red Lion

(Adverts for Little Giant and Red Lion)