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It’s a common problem with ecommerce sites – products go right from the manufacturer to your doorstep without proper inspection. The result? Many times, damaged goods. Manufacturers tend to package products for bulk shipping to distributors. Individual items are not packed properly for ground shipping.

Even though pumps are often constructed with heavy duty materials, they are internally sensitive instruments. The damage accrued from too much jostling in the back of a truck can knock a pump out of commission. At PumpProducts.com we take shipping very seriously and treat every pump with the care and attention it deserves.

–Once an order is received, our packing team unpacks and inspects the pump or part.

–The product is then re-packed with impact-absorbing crinkle paper that braces the item and keeps it from moving too much during transport. Our expert packers mold the paper into stars, snakes and other shapes tailor-made to immobilize the boxed item.

–Special care is given to delicate attachments, such as power cords and float switches. These are packed close to the body of the pump, away from the box’s edge.

–The box is then stapled-up and secured with premium reinforcing tape  and readied for transport.

It’s a process that eliminates a lot of headaches for both the company and the client. As a result, product returns due to damage are practically nonexistent.

So when you order a pump or part from PumpProducts.com, you can be sure that it will arrive in good condition with all of the parts in place.

Check out the video below to see the process firsthand: