Blog

Pump Products held a cookout and customer appreciation event at its Westwood location on Friday, June 23. The purpose was to have a good time and eat good food with other businesses and members of both the pump community and the local community. The event was generously sponsored by Thermco, which serves as the manufacturing representative for all Armstrong products in New Jersey. Despite some clouds and light drizzle, an enthusiastic crowd turned out for the celebration. Pump Products’ master chef Giuseppe manned the grill, turning out delicious hot dogs (with sauerkraut!) and cheeseburgers. Chips, potato salad, macaroni salad, cookies, candy bars (with Pump Products wrapping!) and other treats were also readily available. The event also featured a rare appearance from Inspector Pumphead himself! “The food is really great… really tasty and top-notch,” said Pump Products videographer Mike. “It was also great to see the Inspector out and about, I know he’s really busy, so it’s great that he came.” The reps from Thermco also displayed several new products and answered questions about them, including a Generac Motor and a pump from Armstrong’s Design Envelope 4300 series. The design envelope style makes this pump compact and light. This advanced vertical in-line pump includes iECM motor technology that is more energy efficient than most pump motors. The smaller motor size and in-line design also make the pump less costly to install, since it does not need inertia bases, housekeeping pads, or other flex connectors. The pump also takes up minimal floor space. In addition to the displays, the Thermco reps also discussed best practices for distribution and customer service with Pump Products’ application engineers. “It was great to get some facetime with the Thermco reps” according to Pump Products application engineer Christian. “It really gave me an understanding of the thought process behind certain policies and that will help me help customers going forward.” In turn, customers and reps got the chance to pick the brains of Pump Products application engineers. That kind of face-to-face interaction is invaluable and simply can’t be replicated over the phone or through email. The insight gained from that interaction will surely help improve and streamline future transactions. All in all, it was a wonderful event that allowed Pump Products to show the best of itself. More events like this are planned for the upcoming months - stay tuned! Pump Products applications engineers are standing by to help you find the right pump, as well as provide price quotes, availability, and shipping information. Call our toll-free number 1-800-429-0800.