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You can track your order status in the "My Orders" section of My Account for registered customers or via the URL link included in the email order confirmation notice. If you require further assistance you should call our Customer Service team at 1-800-429-0800.

WHAT DO THE ORDER STATUSES MEAN?

Order being   processed Your order is being processed.
Order partially shipped At least one item within your order has been dispatched for delivery where multiple items have been ordered.
Shipped All items within your order have been dispatched for delivery.
Order completed Your order has been completed.

Order partially delivered

At least one item from your order has been delivered after multiple items have been ordered.
Delivered All items within your order have been delivered.
Cancelled Your order has been cancelled.
Returned Item(s) has been returned.