PumpProducts.com gets rave reviews for the quick turnaround and careful packaging of pumps. We take special care to ensure that once it’s shipped, no amount of motion or impact will damage one of our products. When pumps arrive at our warehouse they’re not packaged for shipping. We open every single box before it ships out to pack it with our own materials which includes machine-crinkled paper which we use to brace the pumps on all sides. We take special care to protect the power cord, floats, legs, and other delicate parts during shipping. Because of this method of shipping out returns on damaged shipments are practically non-existent.